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Privacy Policy |
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Your Privacy Is Very Important to Us
Sapphire Cruises, LLC protects the privacy of all of our customers, whether you meet with one of our agents face-to-face, or through our internet website, sapphirecruises.com ("the Website").
We have developed a privacy policy to keep you informed of what personally identifiable information ("PII") we may collect from you, what this information will be used for, with whom such information will be shared, and the security procedures we have implemented to protect your privacy. (PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.)
Sapphire Cruises Does Not Sell or Rent Your Personal Information to Anyone
When you become a member of the Website or make travel arrangements with Sapphire Cruises and you provide information about yourself, we use this information to complete your order, fulfill any customer service requests and provide promotional information via email. We do not share this information with outside parties except to the extent necessary to complete your order and fulfill your travel arrangements.
Such other parties may include, but shall not be limited to, cruise lines, appropriate airlines, tour operators, travel insurance companies, hotels, car rental companies, the SABRE reservation system, the Amadeus reservation system, or any of our suppliers whose products you have purchased. Although Sapphire Cruises attempts to select travel suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on sapphirecruises.com. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
We use your email address or telephone number to respond when you submit a question or suggestion. Although no PII is collected, we monitor users' navigation of our Website in order to better understand and serve our customers.
Sapphire Cruises may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others. We may also disclose your information when we believe the law requires it.
Control over and Access to Your Information
Sapphire Cruises believes that clients should have control over the collection and use of their PII. You can access and update your information in the following areas of sapphirecruises.com:
After logging in, the Client Area allows members to view and change their personal profile information settings. On this page you can change your personal and contact information, and password.
Security
The importance of security for all PII associated with our customers is of utmost concern to us. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.
Privacy and Your Personal Information
Sapphire Cruises collects PII about you that you voluntarily provide. Although you are required to register as a member of sapphirecruises.com in order to use our group travel area, and some PII is needed in order to process and fulfill travel requests, many areas of sapphirecruises.com can be accessed without providing any PII.
To Make Travel Arrangements
To make travel arrangements; we will collect personal information from you, including your name, your mailing address, your phone number and email, your age, payment information, including your credit card number, card type, cardholder name, expiration date, and billing address. Personal information may also be requested when you register in our Client Area, or to receive newsletter or special information. Sapphire Cruises collects PII such as your full name, email address, and/or contact information whenever you contact Sapphire Cruises or provide feedback through sapphirecruises.com.
Sapphire Cruises uses commonly employed Internet technologies to collect additional information. For example, Sapphire Cruises uses "cookies" to determine how users reach the Website and to track general usage patterns once a user is on the Website. This information is collected and analyzed in the aggregate in order to improve the function, content, overall appearance, and capability of the Website. "Cookies" are small pieces of information that are transferred by a website and stored by your web browser on your computer's hard drive. Most web browsers automatically accept cookies; however, you can always choose not to accept a cookie by changing your computer preferences to refuse cookies or to prompt you to accept each cookie. Although Sapphire Cruises requires that your web browser accept cookies to access the Website, Sapphire Cruises does not store any PII in them.
Sapphire Cruises collects certain technical information from your computer each time you request a page during a visit to sapphirecruises.com. This information is collected from your computer's web browser to enhance your experience on our Website and may include your IP address, operating system, web browser software (e.g., Netscape Navigator or Internet Explorer), and referrer website. When you are on the Website and are asked for PII, you are sharing that information with Sapphire Cruises only, except as set forth elsewhere in this privacy policy.
You may receive emails from us about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other travel opportunities with Sapphire Cruses. To assess the effectiveness of these emails, we may attach a web beacon that provides confirmation when you open an email from sapphirecruises.com. This only occurs if your computer supports such technology.
Questions, Comments, or Concerns
If you have questions or comments about this privacy policy, or if you are concerned that we have not followed the principles set forth in this privacy policy, please send an email to us at admin@sapphirecruises.com or write us at: Sapphire Cruises LLC, 10623 E. El Moro Ave., Mesa, AZ 85208. We are receptive to your comments or questions.
Other Information You Should Know
This Privacy Policy was revised and posted on sapphirecruises.com on July 30, 2006. Sapphire Cruises may, in its sole discretion, revise this privacy policy at any time and all such revisions shall be effective when posted. No prior notice of changes will be posted or emailed to users. Use of the Website after such changes are posted shall constitute acceptance of such changes.
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